Around 76% of companies are re-evaluating AI platforms
In today’s complex business environment, achieving operational efficiency is paramount for businesses in the Middle East. The annual Customer Experience
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In today’s complex business environment, achieving operational efficiency is paramount for businesses in the Middle East. The annual Customer Experience
A staggering 81% of Middle East and Africa firms are ramping up investment in artificial intelligence (AI) while 46% of firms are re-evaluating Chatbots, 27% reconsidering CRM platforms and 23% enhancing Natural Language Translation.
Empowering Businesses for CX Success: Customer Experience Live Show Middle East Delivers Key Insights
The report, which was launched in Dubai on Tuesday, revealed that an impressive 52% of companies are prepared to invest over $200,000 in advancing their CX tech capabilities this year, indicating a significant commitment to harnessing the power of AI and ML.
74 per cent of companies set to invest above $200,000