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Having me. kimberly. >> so what do you think? they have got a lot of problems here. they said it's not going to work perfectly by december 1st. what improvements, if any, can we expect? >> you know, i don't really know what they are doing. they have uncovered and said they have fixed hundreds of bugs since they debuted on october 1st. i guess my question would be, did they know those bugs existed on october 1st and shipped with them or did they discover them after october 1st? you know, either situation raises lots of questions in terms of their test plan and how they executed. if they didn't ...

Simply let people do what they want to do. >> but isn't there something that is sinister about appearing to do what you're describing, which is i'm going to let tim and imogen, you guys decide, but then i'm going to be doing all the things that you and i hate, which is the back end stuff with the politics and all the rest of it. so now i'm running this fantasy land where you guys are going, aren't i cute. and then, look at these two jack-a-doodles who think they're deciding things. that's what you're getting at, that there's the illusion of choice. >> there is the illusion of choice. if most a...

He tells somebody something you disagree. what do you do? >> i will step back and wait to discuss it with him after. if i get in his way and contradict what he's doing, i'm undermining him and i don't want to do that. >> they are keenly aware of where each other's strengths lie and play with that. when it comes to meeting customers, it depends on who speaks up. >> sometimes david works with them because there's negotiations on the back end stuff. on the front end, i work with the bigger stores so they understand the product and he and i both get involved in that conversation. >> their partners...

>> i will step back and wait to discuss it with him after. if i get in his way and i contradict what he's doing or saying in front of employees all i'm doing is undermining him, and i don't want to do that. >> julie and david are also both keenly aware of where each other's strengths lie and they play to them. when it comes to meeting customers, the nature of the meeting decides who speaks up. >> sometimes david will work with them because there's negotiations about some of the back end stuff. and on the front end, i will work with the bigger stores to present the product so that they really u...

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