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Ambulance? >> police. this guy shot somebody like five times. >> do you want to leave your name and number. all right, thank you. >> the 911 operator wanted to basically take a message and then hung up the phone just like the amanda berry call. this time in berry's case, cops claim they won't let things slide. >> we have some concerns about maybe a lack of compassion, a lack of empathy on behalf of our dispatcher. we'll ask him to explain his actions and he may have some rational for how he acted the way he did. >> most of the bad dispatchers are playing the union card, it buys them some time,...

Help. >> they hit him with a ball bat and threw him in the truck and left. >> we don't know where they are. if they come back, give us a call. >> all right. >> there should be no reason a dispatcher has to say if they come back. no, that is total [bleep]. that is complete [bleep] >>gretchen: the killers never came back and neither did her son. the dispatcher was put on probation for not sending police. after a half dozen other complaints surfaced, she was fired. in 2010 another cleveland dispatcher quit after someone caught her sleeping on the job. and then this past fall a 24-year-old was bei...

school, teachers and students have been filling that football field on campus. a text message from the school informed students and parents that the sheriff's officers in orange county, they've been investigating a bomb threat. here's where the story takes a bizarre turn. our affiliate in california as well as the l.a. times, they're all reporting that an awol marine from nearby camp pendleton left a threatening note behind in his barracks. that's what tipped off the authorities to go to the high school. evacuate these students and inspect some of the buildings there. the evacuation ...

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