Pain Points of Bank Depositors and How To Redress Them
Pain Points of Bank Depositors and How To Redress Them 17 “Do you know that RBI is winding up its customer services department and also BCSBI (Banking Codes and Standards Board of India)?” asked a rather agitated former bank chairman who was instrumental in the creation of BCSBI along with the late SS Tarapore. The dissolution of BCSBI, a well-meaning but deeply flawed organisation, was long overdue. Announced in the Reserve Bank of India (RBI) annual report, in August 2020, it went largely unnoticed due to the disruption caused by the COVID pandemic. The winding up of RBI’s cus...
Source: moneylife.in