"Excellence Awards in the UAE Government Sector – An Evaluative Framewo" by Rami Ahmad Abu Laban
Most countries use business excellence models on a local and global scale to improve organizational performance in the public and private sectors. Although the effective implementation of excellence models was studied in the global context, little research exists on excellence models adopted in the United Arab Emirates (UAE), specifically in the government sector. This study thoroughly evaluates the implementation of the government excellence model (GEM)—with respect to the benefits, motivations, critical success factors, barriers, and obstacles—in the government of the UAE. The study prop...
Source: uow.edu.au