Managed Services for Law Firms: The Six Pillars of a Successful Managed Service Relationship | Lighthouse
[co-author: Steven L. Clark, E-Discovery and Litigation Support Director, Dentons] Whether your firm is just beginning to consider a move to a managed service ediscovery model or you’re a managed service veteran, it is imperative to understand what makes this type of ediscovery program model successful. After all, if you don’t know how to measure success, it will be difficult to know what to look for when selecting a provider, and equally as hard to monitor the quality of the services provided once you have selected one. However, measuring success can be complex. There are many different ...