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Attorney sherry. thanks so much. real estate is a big thing. we have a sense of the big crisis in 2008. in some ways, it helps us out. a lot of people wondering, can i get into housing. we have questions and want to get answers from you. my wife and i recently rented a house owned by a big institutional landlord. they said their customer service is the best around. we are finding the opposite. we have a roach infestation. they have done nothing. what are our options? what a nightmare. read your lease. google landlord/tenant laws. here is the thing. we are getting a lot of complaints from tenants of the wall street institutional landlord. the good news is they are responding. write a letter, cite the law, ....