CNN Rescuing Healthcare Special March 17, 2013 08:26:00
Sit down and look at hospital bills through the perspective of, are any of these services that i don't understand what they are? and for the large majority of people that we help, they often don't understand what many of the charges are. so you want to take a look at that and find out what it is. you also want to engage the billing representatives and the financial representatives of the hospital in that discussion. and have them understand, i need an explanation of these charges. >> can you actually get ahold of those people? >> it's very difficult. and often you will have to make an appointm...