Polaris mall shooting updates: 911 issues delay calls from inside mall
In the minutes after a shooting Wednesday at a children's clothing store at Polaris Fashion Place, a few 911 callers were put on hold while dispatchers dealt with a flood of calls. At least three callers who placed calls to 911 and were being transferred from Delaware County dispatch to Columbus police dispatchers heard a message stating all dispatchers were busy and asking them to stay on the line. Because of where Polaris is located, some 911 calls went to Delaware County instead of directly to Columbus police. One caller, who was in a store directly next to the area on the first floor of...
Source: dispatch.com