Detailed text transcripts for TV channel - MSNBC - 20121209:12:52:00
It's time to answer some of "your business" questions. phil and nely are with us again. the next is about keeping customers. >> we have been in the same location for over 20 years. we had to move to a new location. how do we attract our old customers to our new store and get new customers to our store? >> it's hard. the place she moved to, it doesn't have as much foot traffic. what can she do? >> i hope she had the e-mails of all her customers. in today's world, if you don't have them, you are missing the boat. >> she does not have them. >> okay. assume she does not. >> what i think is the fut...