Detailed text transcripts for TV channel - KGO - 20100804:09:21:00
Ground. >> go down that way. make a right. >> reporter: spirit has its critics. but make no mistake. the airlines' ultralow-cost obsession has earned it a loyal and growing following. spirit carried more than 7 million passengers last year, an increase of 50% in just three years. i'm jeffrey kofman in ft. lauderdale. >> they take that cost-cutting seriously. get this. no receptionists. they take out the lightbulbs. they don't want to waste electricity. the employees take out their own trash. i mean, it's -- no furniture in the lobby. they're bare bones. >> well, it wasn't that long ago we talk...