Southwest Airlines cancels more flights, draws federal investigation
Government says it’ll investigate why Southwest fell so far behind other carriers
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Government says it’ll investigate why Southwest fell so far behind other carriers
As air travel was battered by severe winter storms over the holiday weekend, the Department of Transportation is looking into why Southwest had such a disproportionately high rate of cancellations, with more than 70 percent of flights canceled on Monday.
Southwest Airlines scrubbed thousands of flights again in the aftermath of the massive winter storm that wrecked Christmas travel plans across the U.S., and the federal government said it would investigate why the company lagged so far behind other carriers
Every Southwest flight at Muhammad Ali Louisville International Airport has been either canceled or delayed on Tuesday. Now, the Department of Transportation is investigating why.
The U.S. Department of Transportation called the rate of Southwest cancellations “disproportionate and unacceptable," and sought to ensure that the Dallas carrier was sticking by its obligations to stranded customers.