Detailed text transcripts for TV channel - CNN - 20110202:09:48:00
Business analytically, when a company tries you, one of two things happen. they either trend toward loyalty and become one of those, you know, ecommerce darlings, or they go away. >> as the forum reaches its close -- >> okay. we're out of questions? okay. well, thank you. >> richard reflects on his position as boss and what he's learned over the years. >> being the ceo can be a very lonely place. that usually happens when your business isn't doing too well. or it can be a very happy place, and that happens when your business is doing well. so right now with our business growing at 25%, i'm pre...