Business Scoop » Relationship Charter 2021 Survey Results
The Charter commits the Reserve Bank and the financial sector to a mutual understanding of appropriate conduct and culture and is underpinned by the principle of ‘te hunga tiaki’ – the combined stewardship of an efficient system for the benefit of all. The Bank have committed to regular reviews of our own performance against the Charter’s values. We undertook our first survey in April 2020 and repeated the exercise in April 2021, commissioning Buzz Channel once again. The summary of the report is now available to read. Key findings 97 responses from banks and 86 from insurers. We a...