Detailed text transcripts for TV channel - KGO - 20140716:10:10:00
Were battling over personal computers. cable giant comcast is apologizing for a nightmare service phone call that's been heard millions of times online. tech journalist ryan block wanted to cancel his service but that led to a 20-minute call with an aggressive comcast agent. block started taping it halfway through. >> we'd like to disconnect. we'd like to disconnect please. >> okay. so why is it that you don't want the faster speed? help me understand why you don't want faster internet. >> help me understand why you can't just disconnect us. >> i'm trying to figure out why what it is about c...
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