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The MBTA made Eng available only for 10 minutes to discuss his first week as general manager and the T’s new recruitment efforts. He did not, however, provide specific goals for ridership or service improvements, or discuss when riders can expect to see an improvement in their commutes.
MBTA GM Phillip Eng officially started the job Monday and expressed the intent to address several high priority issues at the T.
Eng kicked off the day by speaking to members of the press outside Park Street Station, where he urged riders who have lost faith in the MBTA to "stay tuned."
The shutdown of the Orange Line, combined with cutbacks in Boston-area bus routes, coincides with the new year of Boston Public Schools as well as the move-in of tens of thousands of college and university students.
Continued rollaway trains trigger safety briefing mandate