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>> if this guy doesn't look like an arab terrorist, nobody does. >> i said three words. should i have said something else? what is more to the point than bewear of cockpit. >> i was in my office. >> one of the most horrific days in history. >> we clearly had a hijack in progress. >> they said, be prepared to shoot down the next hijacker. there was a report ten miles, 8 miles. >> this is their story. >> if it was going to hit anything, it was going to hit us. >> the footnotes of 9/11. >> tuesday, september 11, 2001, cloudless in the eastern united states. so begins the 9/11 commission...
>> this guy doesn't look like an arab terrorist. nobody does. >> i said three words. should i have said something else? what is more to the point than beware of cockpit intrusion. >> they are the people who awoke september 11th living ordinary lives. >> i was in my office sitting in that chair. >> reporter: suddenly thrust into one of the most horrific days in this nation's history. >> they said we have some planes. we clearly had a hijack in process. >> they said be prepared to shoot down the next hijack track. >> and they report ten miles from the white house. nine miles. eight mil...
like an arab terrorist. nobody does. >> i said three words. should i have said something else? what is more to the point than be wear of cockpit intrusion. >> they are the people who aswoek september 11th living ordinary lives. >> i was in my office sitting in that chair. >> reporter: suddenly thrust into one of the most horrific days in this nation's history. >> they said we have some planes. we clearly had a hijack in process. >> they said be prepared to shoot down the next hijack track. >> and they report ten miles from the white house. nine miles. eight miles. >> reporter: this i...
>> i said three words. should i have said something else? what is more to the point than "beware of cockpit intrusion". >> is that america 11 trying to call? >> they are the people who awoke september 11th living ordinary lives. >> i was in my office sitting in that chair. >> suddenly thrust into one of the most horrific days in this nation's history. >> they said, we have some planes. >> nobody move. if you try to make any moves, you'll endanger yourself and the airplane. >> we clearly had a hijack in progress. >> they just said, be prepared to shoot down the next hijack track. i sa...