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operation anywhere is a heavy lift. for foreign hotelers in havana the struggle is just staying above water. hms took over capri a year ago. and the general manager takes that in stride. >> you must have the ability to work with people and understand them and the way to give them knowledge and train them. >> reporter: but what of course for these hotelers are here is watch what happens when the americans arrive. will they poach the guests? >> it's not possible because the guests, of course, some new company comes they're going to bring customers. so it's a grow for everybody. >> reporter: hotel chains like hilton and ihg are eyeing cuba.