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Three armed men entered his home through an unlocked front door. they had guns and threatened his mom and dad. carlos quickly grabbed his 6-year-old sister and hid in the bathroom. from there he made this desperate call for help to 911. >> can you come really fast? please, please! >> can you tell me what happened? >> um, they came. they opened -- they bring the door and they have guns! they shoot my mom and dad! >> right now? >> yes. can you come really fast? bring the cops. >> okay. i have them coming. >> a lot of them. >> reporter: 911 operator monique patino operator knew she had to come fa...

>> i couldn't really think too much about the emotion. it was more of the instant reaction. i needed to get help to him. >> reporter: but before help could get there, the suspects figured out somebody was hiding in the bathroom. they busted in the door and found carlos on the phone. >> stay where you are, and don't hang up, whatever you do. >> okay. they -- the guys, they have a -- >> reporter: when the bad guys asked who he was talking to, the brave little boy told them straight up, he'd called 911. the suspects took off and left carlos' family intact, nobody injured. >> once i heard the scre...

I'm in tears. because all i hear is them screaming. and it was very tough for me. >> reporter: carlos told reporters it was his mom that taught him to use 911. >> we practice it every day. >> were you scared? >> just a little bit. >> reporter: if carlos was scared, there was no mistaking who got him through it. a stranger on the other end of the phone line, who in just moments became a friend. randi kaye, cnn, new york. >> man, what a great little kid. coming up next, a record setting drug bust. thousands of pot plants found in several suburban new jersey homes. hear how the suspects were caug...

Reporters it was his mom who taught him to use 911. >> we practice it every day. >> were you scared? >> just a little bit. >> reporter: if carlos was scared, there was no mistaking who got him through it a stranger on the other end of the phone line, who in just moments, became a friend. randi kaye, cnn, new york. >> great little kid. up next, a record-setting drug bust, thousand of pot plants found in several suburban new jersey homes. and surprising words from france's first lady carla bruni about monogamy and whether her marriage to french president sarkozy is "forever."

Big questions being raised by of a pennsylvania woman that goes by the name of jihad jane. that's what she's called herself. and some islamic extremists here in new york that support her. when three gunmen broke into a little boy's house, carlos called 911. >> how old are you? >> 7 years old. >> 7? listen to me, where are you at in the house? >> inside the bathroom. >> you're in the bathroom? who's with you? >> my sister.