CH407630 - Compliance Handbook - HMRC internal manual
Access from Caseflow When you select ‘Yes’ in response to the question ‘NPPS Applies?’ this will open the Potential NPPS amount field. Enter the amount of tax/duty (PLR) on which a penalty can be charged, authorised on NPPS. An additional button appears: Create New Penalty. When you select Create New Penalty you are taken into NPPS to create a penalty case, see Caseflow 2 Guidance – NPPS: Create a Case. You can navigate back to the Caseflow system by selecting: Process Work at the top of the screen or Source Tab, then select: ‘Back To: Caseflow Reference Number.’ To view an open...
Source: gov.uk