HBR Releases Interactive Library Benchmarking Survey With COVID Insights
February 9, 2021 at 2:22 PM Shares3 HBR Consulting just released the 2020 Benchmarking + Legal Information Services Survey (BLISS). The innovative and interactive delivery format is at least as interesting as the content. The survey focused on the core metrics such as staffing, budgets, and resources but also covered hot topics such as innovation and COVID-19 impact. The survey was undertaken during June and July 2020, three months after most law firms were two months into mandatory work from home. That enabled the survey designers to capture some insights into how law firms were adapting...
Source: abovethelaw.com