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“The main focus of the course is to provide the Taxi Operators an understanding of the City of Thompson’s Municipal Taxi-cab bylaw, customer service and road safety,” said recreation and community services director Sonya Wiseman in a memo to mayor and council. “The position of Taxi Course Facilitator has been vacant for over 1 year, with the License Inspector filling in on a short-term basis, until the role was able to be filled externally.” The course the licence inspector offered was based on one owned by the previous taxi course facilitator, who was from Winnipeg and provided his own materials but no longer offers that service. ....