Network Engineer - IT-Online
Description: The Network Engineer (L3) is responsible for providing a service to clients by proactively identifying and resolving technical incidents and problems. Through preemptive service incident and resolution activities, as well as product reviews, operational improvements, operational practices and quality assurance this role will maintain a high level of service to clients. Their primary objective is to ensure zero missed service level agreement (SLA) conditions. The Network Engineer (L3) is responsible for managing tickets of high complexity, conducts advanced and complicated tasks, ...
Source: it-online.co.za