Refunds by e-commerce firms going slow
More than Tk 160 crore owed by a number of e-commerce companies in Bangladesh for breaching the escrow system is still stuck in payment gateways, according to commerce ministry documents.
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More than Tk 160 crore owed by a number of e-commerce companies in Bangladesh for breaching the escrow system is still stuck in payment gateways, according to commerce ministry documents.
As many as 19,623 cases against 50 e-commerce companies involving about Tk 600 crore filed with the Directorate of National Consumer Rights Protection (DNCRP) are pending, leaving the customers in a state of limbo over their money.
Although Evaly owes Tk 400 crore to Tk 1,000 crore to its thousands of customers and merchants, only 14 clients have got back Tk 1.45 lakh after a refund process began last month, commerce ministry officials said.
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