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This is a paid for advertisement from Freeths about how claims and complaints in the automotive sector could be impacted by consumer duty
The case provides instructive practical examples of the “reasonable steps” companies can take according to the FCA and a reminder of the FCA’s cultural expectations of CEOs. ...
<ul> <li><span>Speaker: </span>Emily Shepperd, Chief Operating Officer and Executive Director of Authorisations</li> <li><span>Event:</span> City and Financial Global's 8th Annual Culture and Conduct Forum for the Financial Services Industry</li> <li><span>Delivered:</span> 28 November 2022</li> <li><span>Note: </span>This is the published version of the speech which may differ to that delivered.</li> <...
<h2>Highlights</h2> <ul> <li>The Consumer Duty will help us manage the entry of Big Tech firms into the UK retail financial service, ensuring a level playing field.</li> <li>Firms should take advantage of digitalisation but market developments must not leave groups of consumers behind, particularly those most vulnerable or the least digitally enabled.</li> <li>We want to work with industry to ensure that the UK remains the largest destination for fintech investment in Europe.</li> </ul>
The U.K. Financial Conduct Authority (FCA) recently introduced important changes to the regime governing Appointed Representatives (ARs), which carry out regulated activity for which an...