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Adithya Venkatesan, a man from Bengaluru, took to X to accuse Zoomcar of defrauding customers and 'collecting money' from them without being accountable. His post went viral and even prompted a response from the company.
Chandra Ramanujan, a Bengaluru-based product designer took to X to slam Urban Company's app for its 'dark patterns'. He claimed that the interface is designed to confuse users and narrated how his elderly father ended up paying for the company's premium plan.
In his post, he accused Urban Company's app of using "dark patterns" - design tricks that can mislead users.