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Manager -- deep-seated opinion of -- we tried to contact webster lucas and he has not yet return our phone call. >> trace, i worked fast-food. and i learned each burger gets one napkin. and each french fry order gets one napkin. that's all you get. unless you ask for more you have to control paper costs. here's one thing i can say about this. this is a rarity. these are an hour old. look at this. still in dang good shape there. or something. what do you think? >> that's the old napkin thing. in the day they didn't have all this goof. the deluxe has lettuce and onion and tomato. so one napkin? ...

The man free burgers. that's not enough. he says he was unable to work due to emotional distress over not getting enough napkin. trace gallagher is on this. >> we can't find any copy of the filing of the lawsuit and mcdonald's says they don't have a copy of it so it hasn't happened yet. after this man, whose name is webster lucas, had his run-in with the manager, he e-mails the general manager about the visit saying, i'm quoting: thank you for sharing your recent experience. i'm sorry you feel we have let you down. please be assured i'm following up at my restaurant to address the issue. he go...