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Taiwan Star subscribers should get discount: NCC

Taiwan Star Telecom subscribers should receive at least a 5 percent discount on their next phone bill if they experienced a service drop on Tuesday, National Communications Commission (NCC) Chairman Chen Yaw-shyang (陳耀祥) said yesterday.
Chen was addressing the legislature’s Transportation Committee.
Lawmakers across party lines asked Chen how the commission could ensure that Taiwan Star would compensate its subscribers after they lost access to telecom services for four hours on Tuesday afternoon due to a power outage in the company’s telecommunications room in Taipei’s Neihu District (內湖).
The commission had received 144 complaints from Taiwan Star subscribers as of Wednesday, Chen said, ....

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