BBCNEWS BBC News December 4, 2021 12:23:00
The something called a redress payment. there is a range of options that we can take including fines if possible. one thing that we have done already as we've said to network companies, which they've agreed, they've lifted the cap on compensation that they will give customers and they make sure that the customers will get some compensation for everything that they've been through. it will not accept all the distress that the customers have gone through —— offset all the distress that customers have gone through. let's speak now to cllr steven christopher bridgett, independent councillor fo...