CVS' departure highlights challenges, opportunities for retail clinical trials
BioPharma
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Despite an industry-wide transition to value-based payment models that incentivize preventive care and proactive communication between health plans and members, commercial health plans are missing the mark when it comes to patient engagement, according to the J.D. Power 2023 U.S. Commercial Member Health Plan Study. Customer satisfaction with commercial health plans is
Christopher Lis, managing director of global healthcare intelligence at J.D. Power, discusses the recent primary care deals by Amazon and CVS Health.
The routine physician's office visit is experiencing disruption at the hands of virtual care technology. According to the newly released J.D. Power 2022 U.S. Telehealth Satisfaction Study, a growing majority of consumers now say they prefer telehealth over in-person visits for a wide range of routine care, including prescription refills, reviews of medication options and to