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Forget Customer Experience. Forget Employee Experience. Enter Total Experience - Vimarsana News

Forget Customer Experience. Forget Employee Experience. Enter Total Experience

PHOTO: Greg Rakozy As technologies develop and change, so too does the vocabulary describing them. Analyst firms, such as Gartner, have played a big part in changing the way we discuss these technologies, the best example being the way enterprise content management became content services. The discussion of semantics can be hard at times to follow. ECM and content services, while related, are not the same. Such is the case with a term Gartner introduced last year called multiexperience. Multiexperience Becomes Total Experience Multiexperience, as explained early last year by Cigniti, is us...

Oracle beats earnings forecast but says investments will tamp down next quarter - Vimarsana News

Oracle beats earnings forecast but says investments will tamp down next quarter

Oracle beats earnings forecast but says investments will tamp down next quarter SHARE Oracle Corp. today reported financial results that topped expectations in its fiscal third quarter on the strength of sales of its Generation 2 Cloud Infrastructure and cloud-based enterprise resource planning products. Executive Chairman and Chief Technology Officer Larry Ellison also brashly predicted Oracle will ultimately lure away half of ERP rival SAP SE’s customers. The database giant said third-quarter profit of $5.02 billion nearly doubled from a year earlier. Adjusted ea...