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Citizen satisfaction and trust in municipalities at lowest level ever – Consulta index

Citizen satisfaction and trust in local municipalities to deliver basic services has dropped to its lowest level since the index’s inception, finds Consulta’s 8th South African Citizen Satisfaction Index (SA-csi). ....

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Citizen Satisfaction Index in SA lowest in 5 years, Cape Town scores highest

Mandy Wiener speaks to Senior Consultant at Consulta Natasha Doren. ....

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Citizen satisfaction at five-year low

Citizen satisfaction at five-year low
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Municipal service delivery 'falling far short': study

Trust in local municipalities to deliver basic services has dropped to a five-year low, as measured against the latest SA Citizen Satisfaction Index. ....

Cape Town , Western Cape , South Africa , Natasha Doren , Buffalo City , Nelson Mandela Bay , Citizen Satisfaction Index , Citizen Satisfaction , 2021 Local Government Elections , Service Delivery , North West ,

Municipal service delivery 'falling far short': study

Trust in local municipalities to deliver basic services has dropped to a five-year low, as measured against the latest SA Citizen Satisfaction Index, according to a survey by Consulta. ....

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