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>> this is one of the offenders, you see he is wearing the ski mask and he's just making sure that everybody that he has laying on the ground here aren't staying and doing what he has told them to do. he is waiting for his accomplice to come out of the vault. >> the sergeant is nearing the end of his shift that day when a call comes in over the radio. a manager of the bank is in the parking lot and sees the men enter the building. >> he believed that this was going to resolve in a robbery, the police while they were in the bank. >> a bank robbery on 127th street. >> as we were going the witnes...

They have been in the bank for nearly three minutes. all of it caught on the bask's security camera. >> they were content to leave with what they had. in a matter of professional less than ten seconds, they were out of the bank. >> amazingly the one customer in the bank rushes to follow the robbers out the door. he wants to get the license plate of their car. according to protocol, after the robbery of a bank, employees are instructed to lock the doors. >> i was one to lock the doctor t. customer went to the door, out the door with me. i saw them drive by. they still had their masks on, so i k...

They might have gotten upset and started shooting. it's just money. it's something that can be replaced. lives can't be. >> one of the robbers orders teller cheryl melchar to take all the.from her cash drawer and load it into a dufflebag. she struggles to get the bag opened. seeing that melchar is having problems with the zipper, one of the robbers makes a move towards her, just as she gets the bag to finally open. tellers are trained to move slowly, not to alert robbers or make them feel threatened. melchar carefully puts the money from her drawer into the bag. she then moves to another drawe...

Heist. some bank robberies have a thief handing a note to a teller demanding money, implying they have a weapon or a bomb. a takeover robbery has criminals demanding that everyone get on the ground. the robbers usually have guns and sometimes fire them. the two men want to intimidate bank employees and patrons. everyone is ordered to the floor. so far, their heist is going as planned. >> they forced everyone to get down on the ground except the teller that they were holding the gun to and they demanded that they be taken to the back. >> they take a teller and manager to the vault and then have...

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