Detailed text transcripts for TV channel - MSNBC - 20130810:16:29:00
Backlog. the last time i was with you i pledged to cut the backlog, deliver your benefits sooner. i'm going to be honest. it's not moved as fast as i wanted. part of it is all the new veterans in the system who came in. agent orange, ptsd, it meant a lot more claims and despite additional resources it resulted in longer waits. that's been unacceptable. unacceptable to me. we put more of our v.a. folks to work as claims processers. with have hired more and have them working overtime completing more than a million claims a year. we prioritize the oldest claims. veterans groups like the d.a.v. ha...