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McKinsey has coined the term Zero Consumer, defined as a consumer who shops across different channels, expects excellent service and sustainable products.

Town hall, this is not about politics. no, it's not about politics, we just want to get back to a neutral stance. >> trace: feels all about politics. >> i thought he was talking about with the movies we will stick with our woke agenda, but what we are not going to do is get into high-profile fights like the former ceo did with ron desantis in florida and stay out of those culture war issues when it comes to legislation and politics. i thought that was the distinction he was trying to make. >> trace: let's move on to sam bank been freed, and interview with andrew ross, a journalist on why he di...