Anger management expert, because she missed a connecting flight, went to the bathroom, started screaming at folks. if you're an anger management expert, this is an increasingly entitled, impatient, not sane society we live in these days. by the way, who throws a monitor, right? >> unbelievable. >> seems like the mile high club has been replaced by the defile and cry club. these folks here, they deserve respect and civility. the service industry, healthcare industry, is that too much to ask, judge? >> not at all. next up, don't going try to steal any teddy bears from a claw machine, because whe...