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Neodymium bulbs and stories about them This article brought to you courtesy of Kay Newell, Sunlan Lighting, Inc. Portland Tribune Insider Lighting Expert. Sunlan Lighting was started in 1989 by me, Kay Newell aka "The Light Bulb Lady." Last month, I told the story of my finding the Neodymium bulbs. This issue I want to tell stories of customers. One customer told me this story. She was depressed. She lived in shared housing with happy people. Not her. One day she noticed a light coming from a room that looked like sunshine coming through the cracked open door. It drew her to the li...

January 27 2021 Suggested reading brought to you by Central Auto Body: Customer service shines at Central Auto Body When people go into Central Auto Body in Wilsonville, they are often shocked at the high level of customer service they receive. "It's sad that people are so used to corporate chains, even in the auto repair industry, that they forget what real customer service looks like," Luke Regier said. As the manager of Central Auto Body, Regier works to ensure that his customers have what they need from easy online quotes and guidance through the process of auto body repairs or ev...

January 20 2021 Suggested reading brought to you by Elmer's Flag and Banner: Elmer's Flag and Banner sets the standard for customer service From the moment you enter Elmer's Flag and Banner, you're in a world where customer service reigns. From optimal lighting to well-spaced product displays, Elmer's keeps the customer in mind above all else. From flags to banners, kites to face masks, Elmer's displays their merchandise in easy to navigate aisles. In the back of the store, there's a large customer service counter where owner Dave Anchel and his staff are waiting to assist you. "Besid...

January 20 2021 Suggested reading brought to you by Sunlan Lighting: Customers Request Leads to Knowledge Thirty years ago, I had 3 women requests a product I believed to be a stretch to be true. They wanted me to carry a bulb developed in Finland that helped with depression. They needed the bulb to help them thrive in this grey rainy Portland. It was called Neodymium. The bulb is a soft purple because the Neodymium is fused into the glass. That natural mineral changed the color of standard bulb light to a color that was 90% of real sunshine. Pretty Cool. I tested the light on me. First,...

January 06 2021 Suggested reading brought to you by Oregon Institute of Technology - Oregon's Only Polytechnic University As a leading polytechnic university, Oregon Institute of Technology (Oregon Tech) engages students in hands-on, project-based learning environments. With on-site training at locations in Klamath Falls, Wilsonville, Scappoose, Salem and Washington, students experiment, innovate and take risks. Internships, externships and field experiences put training into practice through local partnerships at leading organizations. Offering in-demand bachelor's, master's, and soon a...