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Cloud9 expands Symphony's communication channels to trader voice, in an effort to simplify workflows as Wall Street struggles with compliant communications.
As Symphony strays further from its original purpose of being a chat platform, WatersTechnology sat down with Brad Levy at this year’s Innovate conference to
Through partnerships and acquisitions, communications vendors are integrating voice data into different parts of the trade lifecycle to offer more sophisticated
WatersTechnology.com In 2020, Verint, a provider of security and intelligence data mining software, and Cloud9, a voice communication and analytics platform, joined forces. The partnership serves to provide a cloud-enabled communications solution to support traders who are now working remotely as well as on the trading floor. Cloud9 and Verint’s joint offering encompasses Cloud9’s C9 Trader voice communication platform and Verint Financial Compliance Capture to provide financial institutions with a communication and compliance framework. Investment firms, asset managers, and broker-deal...