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All the pieces fit: connecting trader voice and messaging across workflows

Cloud9 expands Symphony's communication channels to trader voice, in an effort to simplify workflows as Wall Street struggles with compliant communications. ....

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Symphony wants to be Wall Street's phone book—but smarter

As Symphony strays further from its original purpose of being a chat platform, WatersTechnology sat down with Brad Levy at this year’s Innovate conference to ....

David Gurle , Brad Levy , Cloud9 Technologies , New York , Unstructured Data , Back Office , Capital Markets , Front Office , Preference Data , Data Management , Emerging Technologies , Back Office Technology , Front Office Tech , Trading Tech ,

Vendors push voice data across the trade lifecycle

Through partnerships and acquisitions, communications vendors are integrating voice data into different parts of the trade lifecycle to offer more sophisticated ....

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AFTAs 2020: Best Partnership or Alliance—Verint & Cloud9

WatersTechnology.com
In 2020, Verint, a provider of security and intelligence data mining software, and Cloud9, a voice communication and analytics platform, joined forces. The partnership serves to provide a cloud-enabled communications solution to support traders who are now working remotely as well as on the trading floor.
Cloud9 and Verint’s joint offering encompasses Cloud9’s C9 Trader voice communication platform and Verint Financial Compliance Capture to provide financial institutions with a communication and compliance framework. Investment firms, asset managers, and broker-dealers can use features like “search and playback” and “case management” to keep records of trades and supply information for monitoring and compliance with regulations like Mifid II, Market Abuse Regulation (MAR), and Dodd–Frank. ....

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