A quick guide to hotel automation for independent properties
“Economic fallout from the pandemic has created a widening gap between the high expectations of guests and the economic realities of hotels,” the Cloudbeds team observes in the newly released book, More Reservations, Happier Guests. “Automation has the potential to fill that gap. The question is, how can hotels leverage automation to enhance the guest experience rather than detract from it?”
Source: hospitalitynet.org