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Detailed text transcripts for TV channel - MSNBC - 20110404:16:36:00

frequently and so as a result, if you're like me and fly a lot, you likely have had a flight canceled. and so you get ticked off and you call in to the federal government or you lodge a complaint with the federal government. that's been the one area where we have seen an increase in complaints because of more cancellations. ultimately, contessa, the airlines are doing a better job running smaller, tighter networks, and i know this is not what people are going to want to hear, but because of the smaller networks and fewer flights and fewer planes, they have fewer bags to handle and don't bump as many passengers. the flip side, however, is we're not sitting out of the tarmac, so they're canceling flights. it is an odd juxtaposition from the two. >> they're not handling more bags, but we're handling more bags and you have to wait longer to get on the airplane and hope there is still space in the overhead for your carry-on luggage because it costs you an arm and leg to try and check a regular. but i wanted to mention the bottom five here. united, mesa, com air, atlanta

Lot , Government , Last-night , Area , Complaint , Result , Increase , One , Flights , Planes , People , Contessa-brewer

Detailed text transcripts for TV channel - MSNBC - 20100412:18:41:00

and concern many americans have about spending too much. they'll try to work it out but it's going to play out beginning this afternoon and is one of those votes to watch that's really about differences in the parties and affects people at home. >> kelly o'donnell of course watching it all and we'll bring you the latest. and hawaiian airlines comes out on top in a new survey of the best airlines based on on-time performance, lost luggage, and passenger complaints. it is the third time in the past four years hawaiian airlines has been ranked at number one. it was followed by air tran and jet blue. at the bottom of the list in case you're wondering, the 18 busiest airlines, com air, atlantic, southeast, and last place american eagle. and a late night return for conan o'brien, the comedian, made his big announcement where he will set up shop and call home. let's get the scoop from msnbc pop culture columnist courtney hazlett. when i read this headline i'm

Us- , Votes , Differences , One , Course , People , Home , Hawaiian-airlines , Parties , Airlines , On-time-performance , Passenger-complaints

Detailed text transcripts for TV channel - MSNBC - 20100412:18:32:00

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Announcer , Zyrtec , Relief , Liquid-gels , Allergy , Allergy-medicine , Speed , Fast , Liquid-gel , Hole , Com-air , 24