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[Rant] Comcast Agents Contradict Each Other - Comcast XFINITY - Vimarsana News

[Rant] Comcast Agents Contradict Each Other - Comcast XFINITY

[Rant] Comcast Agents Contradict Each Other I am having my father, who is living in Assisted Living, get Comcast Voice installed. Not the Internet, no Cable, just Phone. I have purchased for him an ARRIS TM822R cable modem and took it to his room to hook up. Prior to all this, I spoke to an Agent to confirm the modem was compatible, verify the new phone # (cannot port over the old phone #), and provide the modem's MAC address for provisioning. They confirmed everything was good to go and said to just call Comcast to activate the modem (or use their app). Neither worked. The 2nd agent said I n...