Council receives long list of complaints and compliments
Staff not returning calls and closure over Christmas were two of 20 complaints one Northern Rivers council received in the past quarter. A report to be tabled at the next Tweed Shire Council meeting reveals the council received 44 compliments and 20 complaints between October and December 2020. According to the Compliments and Complaints Analysis Report the most complimented area was park and open space maintenance under the Sustainable Communities and Environment division, which received 16 compliments. Other compliments related to customer service, response to storms and support during CO...