Complexity Issue News Today : Breaking News, Live Updates & Top Stories | Vimarsana

More complex claims because of the seriousness. >> multiple claims by one person have gone up. >> that's correct. complexity issue and our paper process has been for decades. this has been decades building. and we need to go digital and we're in the process of doing that. we also compound this backlog when we make decisions, as we did in 2010, to grant agent orange service connection for vietnam veterans, gulf war illness service connection for those who went to desert storm and then our increase of claims through combat ptsd. we said for the first time if you have been in combat and have veri...

Access at v.a. if they present and they'll be enrolled. >> how long does that take? >> they present and they have the proper identification and they're immediately enrolled. so for compensation, which is the disability claims which is the backlog, that indeed has increased. ten years of war, requirements have gone up, more complex claims because of the seriousness -- >> multiple claims by one person have gone up. >> that's correct. a complexity issue. but also we're a paper process. have been for decades. this has been decades building. and we need to go digital. and we're in the process of do...