Detailed text transcripts for TV channel - BBCNEWS - 20210424:05:24:00
For every room they sell. it ranges to 25%. when rate parity comes in, it's different around the world, but generally speaking, hotels are not allowed to offer cheaper rates than the otas. hotels struggle to get customers to book direct, in face of competition from otas. our last proper year of trading, and we were spending upwards of £30,000 per year in commissions to booking agents, which is a huge amount, considering we are only a small hotel, and margins are already very, very tight. so, it is of course a huge part of our decision to move away from otas. ultimately of margins are continua...