Detailed text transcripts for TV channel - KGO - 20150709:10:33:00
>> this is systemwide, this computer failure throughout the united system which means nobody is going nowhere. >> reporter: by 9:30, lines are growing and united tweets, we're working to resolve and apologize for any inconvenience. but not until an hour later does a united spokesman confirm the computers are back, but not completely. >> it's probably the longest line i've seen at the airport. >> reporter: united tweeted a video apology, promising to wave change fees. >> thank you so much for your loyalty and business. we're continuing to work hard to earn it. we again apologize for the inconve...