Detailed text transcripts for TV channel - MSNBC - 20110323:16:55:00
>> reporter: bob fought his $18,000 bill relentlessly, and verizon eventually dropped the charges all together. but it didn't end his outrage, or his demands. >> you need to be contacted, proactively, early, with a circuit breaker on your bill like the credit cards do. >> obviously, the battle continues, and for its part, the fcc is planning to move forward with its push for mandatory alerts this spring. we spoke to several of the major carriers, including verizon, t-mobile and at&t, and in many cases they say they already send automatic alerts and insist they are constantly working to improve...
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