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Residents across the Maryland county are reporting instances in which they are forced to wait several minutes before they’re connected with a 911 operator. Improving call center retention and efficiency could help alleviate the issue.

United statesKirsten neumannSteuart pittmanLiz stephensJacklyn davisAmy mahaneyPete baronTed reillyAmanda fiedlerOffice of emergency managementOther solutionsOffice of the countyCall centerCommunications centerAnne arundel county police departmentEarleigh heights