iTWire - Loyal Australian banking customers call for more gratitude from providers
GUEST RESEARCH: Customers send a clear message to banks: Stop upselling products and services and start rewarding loyalty. Pegasystems Inc. ...
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GUEST RESEARCH: Customers send a clear message to banks: Stop upselling products and services and start rewarding loyalty. Pegasystems Inc. ...
The regional bank has added an experienced digital executive to its board. Bendigo and Adelaide Bank has announced Alistair Muir will join the bank’s board as a non-executive director beginning 12
Despite presenting tremendous opportunities to improve customer experience and drive accessibility to financial services, innovations around open APIs and open banking also increase interconnectedness and the attack surface.
Treasury has announced that consultation has opened for its draft instrument that would extend the consumer data right to non-bank lenders. The Australian Government’s Consumer Data Right (CDR) rol
The government is seeking feedback on an instrument that would designate the non-bank lending sector as subject to the consumer data right (CDR). Following public consultation, Treasury has recommende