Consumer Ombudsman News Today : Breaking News, Live Updates & Top Stories | Vimarsana

The Finnish Consumer Ombudsman has filed a request for a police investigation into 365 Hankinta Oy, an electricity company accused of misleading consumers into paying unjustified charges by taking them to court. Due to the significant number of cases, the ombudsman is seeking to determine whether 365 Hankinta and its responsible persons have committed severe fraud under criminal law. The company's actions have been particularly harmful, as they have also extensively misused the court system.

The watchdog says the marketing gave a false impression of the campaign period and quantity of cars available.

The ombudsman said that customers cannot be switched to market-based spot priced contracts without their consent.

In a campaign from 2021 and 2022, BMW brands itself as being "the world's most sustainable car producer", giving a misleading impression that its cars are less harmful to the environment than cars from other manufacturers, the statement said. The Danish consumer ombudsman is an authority that ensures that business, trade and public enterprises comply with the Danish Marketing Practices Act.

Police in Denmark are looking into whether BMW broke the law.