United Kingdom: FCA publishes detailed Consumer Duty proposals
On 7 December 2021, the FCA published its second consultation on the Consumer Duty, setting out more developed proposals for rules and…
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On 7 December 2021, the FCA published its second consultation on the Consumer Duty, setting out more developed proposals for rules and…
Given the maelstrom of changes thrown at pensions alone in the past 12 months, many will only have given the FCA’s Consumer Duty consultation, published in early December 2021, a passing glance. A 200-odd page opus on the future of UK regulation certainly wasn’t on my planned Christmas reading list.
With the release of their second consultation, the Financial Conduct Authority is pushing ahead with its new Consumer Duty, describing it as a ‘reset’ and a ‘fundamental shift in industry mindset’.
Now the FCA has published more details on its new Consumer Duty, what devil in the detail does this pose regulated firms?
FCA makes clear that it expects a cultural shift in how firms focus on consumers. On 7 December 2021, the FCA published its second Consultation Paper (CP21/36) on...